Welcome to West Oakland OB/GYN!
We are pleased you have chosen our practice to meet your medical needs and are delighted to get to know you. Please use this website to learn about our practice and procedures. We also have included some basic information about obstetric care and common gynecology topics.
Dr. Gruskin is on staff at William Beaumont Hospital in Royal Oak and performs surgery and delivers babies out of Beaumont. Dr. Payson is on faculty at Wayne State University. Our office manager is Abby Snyder. Our receptionists are Kim, Amber, Lisa, and Sarah. Angelique and Haley are our medical assistants and Sandra is our phlebotomist. Office hours are Monday through Thursday from 8:30 am to 4:00 pm, and Friday from 8:30 am to 3:00 pm. When scheduling an appointment, please let our receptionist know the nature of your visit. We will try to see urgent visits within one day or may refer you for emergent care if needed. For well woman physicals, Dr. Gruskin and Dr. Payson will alternate care yearly. Please bring test results to your appointment so that we may review them with you.
Please have your insurance information available when scheduling appointments and bring your card to the office. It is helpful if you are familiar with your insurance and the coverage it provides as some plans do not cover well women care i.e. Annual exams. Medicare will cover such exams every 2 years in most cases. While we recommend a yearly gynecologic checkup, in many cases your pap smear may safely be done less frequently. If you have any questions or concerns, feel free to ask the receptionist for extra time to be allotted to your appointment and bring a list of questions to your appointment.
Please feel free to call us during office hours, or ask a question via patient portal, for any medical concerns. No question is too silly to ask and we would prefer to hear from you than have you worry or "surf the net" for medical care. Please know that the staff is very familiar with basic obstetric and gynecology protocols and can answer the majority of questions. If your issue is complex and requires physician attention, you are often better served by making an office visit and we will help accommodate you promptly to discuss your options. We will try to address portal questions within 24-48 business hours.
We do offer an answering service for emergencies when the office is closed. An "on call" physician will be paged to assist you. Do know that this call will take the physician away from her personal family time. Please respect us and call only if you are contemplating emergency room care. If you have concerns about our on call protocol, please visit the on call page, or call our office. Please refer to the obstetrics page on this website for medications to use for pregnancy. A charge may be applied if your call is deemed non-emergent at the physician's discretion.
For prescription refills, please allow 48 hours notice for routine refills. Please update us on any new medications or allergies. Most yearly prescriptions already have a year's worth of refills so check with your pharmacist directly.
If you are more than 20 minutes late to your appointment, we may need to reschedule your appointment. Our appointment times are important to us, as we always try to see you in a timely fashion. We request 24 hours for non emergent cancellation. A no-show fee of $25.00 will be applied to all patients who fail to keep their appointment time, or do not give proper notice of a cancellation. If you are a new patient, we request that you have your paperwork completed before you come in, and arrive ten minutes prior to your appointment time. If you are planning on doing your paperwork in our office we request that you come 25-30 minutes prior to your appointment time. If you are here at your appointment time without forms, you may be asked to reschedule due to the time it takes to import your information into our system.
For our New Patient forms, please click the links below, and fill them out before coming to your first appointment. We look forward to seeing you!
New Patient Clinical Forms
New Patient Registration Forms
We are pleased you have chosen our practice to meet your medical needs and are delighted to get to know you. Please use this website to learn about our practice and procedures. We also have included some basic information about obstetric care and common gynecology topics.
Dr. Gruskin is on staff at William Beaumont Hospital in Royal Oak and performs surgery and delivers babies out of Beaumont. Dr. Payson is on faculty at Wayne State University. Our office manager is Abby Snyder. Our receptionists are Kim, Amber, Lisa, and Sarah. Angelique and Haley are our medical assistants and Sandra is our phlebotomist. Office hours are Monday through Thursday from 8:30 am to 4:00 pm, and Friday from 8:30 am to 3:00 pm. When scheduling an appointment, please let our receptionist know the nature of your visit. We will try to see urgent visits within one day or may refer you for emergent care if needed. For well woman physicals, Dr. Gruskin and Dr. Payson will alternate care yearly. Please bring test results to your appointment so that we may review them with you.
Please have your insurance information available when scheduling appointments and bring your card to the office. It is helpful if you are familiar with your insurance and the coverage it provides as some plans do not cover well women care i.e. Annual exams. Medicare will cover such exams every 2 years in most cases. While we recommend a yearly gynecologic checkup, in many cases your pap smear may safely be done less frequently. If you have any questions or concerns, feel free to ask the receptionist for extra time to be allotted to your appointment and bring a list of questions to your appointment.
Please feel free to call us during office hours, or ask a question via patient portal, for any medical concerns. No question is too silly to ask and we would prefer to hear from you than have you worry or "surf the net" for medical care. Please know that the staff is very familiar with basic obstetric and gynecology protocols and can answer the majority of questions. If your issue is complex and requires physician attention, you are often better served by making an office visit and we will help accommodate you promptly to discuss your options. We will try to address portal questions within 24-48 business hours.
We do offer an answering service for emergencies when the office is closed. An "on call" physician will be paged to assist you. Do know that this call will take the physician away from her personal family time. Please respect us and call only if you are contemplating emergency room care. If you have concerns about our on call protocol, please visit the on call page, or call our office. Please refer to the obstetrics page on this website for medications to use for pregnancy. A charge may be applied if your call is deemed non-emergent at the physician's discretion.
For prescription refills, please allow 48 hours notice for routine refills. Please update us on any new medications or allergies. Most yearly prescriptions already have a year's worth of refills so check with your pharmacist directly.
If you are more than 20 minutes late to your appointment, we may need to reschedule your appointment. Our appointment times are important to us, as we always try to see you in a timely fashion. We request 24 hours for non emergent cancellation. A no-show fee of $25.00 will be applied to all patients who fail to keep their appointment time, or do not give proper notice of a cancellation. If you are a new patient, we request that you have your paperwork completed before you come in, and arrive ten minutes prior to your appointment time. If you are planning on doing your paperwork in our office we request that you come 25-30 minutes prior to your appointment time. If you are here at your appointment time without forms, you may be asked to reschedule due to the time it takes to import your information into our system.
For our New Patient forms, please click the links below, and fill them out before coming to your first appointment. We look forward to seeing you!
New Patient Clinical Forms
New Patient Registration Forms